The Ninjabot

Sources Claim that Warner Bros. Knew About BATMAN: ARKHAM KNIGHT’s PC Woes

Posted on July 1, 2015 at 3:28 pm by David "Snackbar" Edmundson

batman-arkham-knight-slice

The launch of the latest installment of the Batman: Arkham series wasn’t as happy an affair for everyone as they’d hoped. PC players everywhere installed the game to find that their version ranged anywhere between glitchy to straight up unplayable. And while there are some people still playing on PC, the amount of players experiencing issues was significant enough that Warner Bros. halted sales of the game altogether.

The company is now working on the game, but according to sources who worked on the game, Warner Bros. should not be acting nearly as surprised about the situation as they are. On quality assurance tester Batman Arkham Knight Trailer All Who Follow Youstated;

“I will say that it’s pretty rich for WB to act like they had no idea the game was in such a horrible state. It’s been like this for months and all the problems we see now were the exact same, unchanged, almost a year ago.”

This tester, and another source, spoke with Kotaku about the situation anonymously about the situation, and to try to explain what circumstances lead to the game going gold with so many issues. According to these two, Warner Bros. knew about the myriad of issues the PC version of Arkham Knight had, but elected to ship anyway “because they believed it was good enough.”

Warner Bros. and Rocksteady worked with Iron Galaxy Studios to create the PC version of the game — reportedly, leaving Galaxy Studios to do the bulk of the work on that system while Rocksteady dealt with getting the game running properly on consoles. One of the QA testers noted that the company struggled for months to get the game to work on consoles; adding, “That’s part of why the game got delayed so many times, they were totally unprepared for how hard it was on next-gen consoles.”

Kotaku’s secondary source, who is reported to have been close to the game’s production process, confirmed this, noting that QA teams were told in several meeting that the new consoles weren’t “as easy to work with” as anticipated. QA testers were asked to focus on finding console bugs.

Arkham Knight Trailer Part 2The QA source added that they’d reported thousands of PC specific bugs related to the frame rate, as well as texture issues.

“The Batmobile in particular has always fucked things up on PC.”

Kotaku’s secondary source added another clue as to the PC specific performance issues, noting that Warner Bros. internal QA limited their bug testing efforts to 720p resolutions, despite the fact that PC players with decent hardware are more likely to run games at at least 1080p.

Another issue came in the form of Rocksteady wanting to keep a lid on the game’s plot. So badly did they want to do this that they forewent using PC testing firms that stress test games on different hardware configurations.

batman-arkham-knight-bat-signal-james-gordon-600x337So, now here we are, with some PC players playing an at least partially broken game, other requesting refunds and Warner Bros. halting sales and issuing apologies.

“We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.”

When the game will be made available again for PC players has yet to be revealed. Although, the question arises if players who received refunds will even want the game again.

 

    Sharing the Legacy on Flickr

    See all photos

    Tweets